Most likely you will see one of these web pages because you either don’t have Adobe Flash Player plugin installed or you don’t have it allowed or activated for our media streaming site.Ĭurrently, our media streaming site requires Flash Player. Web browser says that it‘s missing the QuickTime plug-in.If click on the “More Info…” button you will be taken to one of the following Apple sites, if you are using Safari: If you are using Apple’s Safari and click on the “Missing Plug-in”, you might see the following error about the webpage requiring QuickTime plugin: If you try to play media from our media streaming site, you might see “missing plugins” when try to view the media:

So, you shouldn’t see this issue specifically with our streaming site since we migrated to HTML5, but the information in the blog post might be useful to troubleshoot other streaming sites.

It resembles MPEG-DASH in that it works by breaking the overall stream into a sequence of small HTTP-based file downloads, each download loading one short chunk of an overall potentially unbounded transport stream. as part of its QuickTime, Safari, OS X, and iOS software. We have migrated our streaming server to support HTML5 using the videojs player framework with secure HTTP Live Streaming protocol using Wowza Media Engine running on a Mac mini. HTTP Live Streaming (also known as HLS) is an HTTP-based media streaming communications protocol implemented by Apple Inc.

So, I thought it would be productive to post and share details with others about the issue and how to troubleshooting it. The inquires are coming from non-technical end-users and surprisingly more technical/knowledgable IT workers. I have responded to multiple inquires about getting an error that the webpage requires the QuickTime plugin when trying to view content from our media streaming site.

Safari quicktime download